Accessibility

Accessibility at Grand Gaming Stay

Step-free access, lift access to all guest floors, and one accessible-adapted room.

Getting around the hotel

Step-free access from the car park to reception.
Lift access to all guest floors.
Accessible WC off the main lobby.
Hearing loop at the reception desk.

Accessible rooms

One Garden Room is adapted for accessible use, with wider doorways and a walk-in shower. Please mention this when you contact reception so we can confirm availability.

Assistance dogs

Assistance dogs are welcome throughout the hotel. For entry to the casino floor with an assistance dog, please speak to the duty manager on arrival.

Information correct as of September 2026. If you have a specific accessibility requirement not covered here, please contact reception before your visit and we will do our best to help.